Privacy Policy for Delports Fumigation Mobile App

1. Introduction

Delports Fumigation ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "Delports Mobile") and related services. By using the Delports Mobile, you agree to the terms of this policy.

2. Information We Collect

A. Personal Information

• Account Data: Email address, password, first name, last name, and mobile number (e.g., during login/registration).
• Operational Data: Customer ID, warehouse addresses, trap locations, and pest activity records (e.g., beetle/moth counts).
• Contact Details: Physical addresses, phone numbers, and email addresses linked to warehouses or user accounts.

B. Usage and Device Data

• App Activity: Timestamps, user interactions, and API requests (e.g., trap catch submissions).
• Device Information: IP address, device model, OS version, and unique identifiers (collected automatically for security and analytics).

C. Media Files

• Trap Images: Photos uploaded to document pest activity (may include metadata like location or timestamps).

3. How We Use Your Information

• To authenticate users and manage accounts.
• To track and analyze pest control activities (e.g., trap catches, warehouse inspections).
• To communicate service updates, password resets, or security alerts via email.
• To improve app functionality and user experience.

4. Data Sharing and Disclosure

We do not sell your data. However, we may share information with:

• Service Providers: Hosting partners (e.g., AWS, Google Cloud) and analytics tools.
• Legal Compliance: When required by law or to protect our rights.
• Business Partners: Aggregated, non-identifiable data for reporting (e.g., pest trends).

5. Data Security

We use HTTPS encryption, secure tokens (JWT), and restricted database access to protect your data. Passwords are hashed and never stored in plain text.

6. Your Rights

• Access, update, or delete your account via the App.
• Opt out of non-essential communications.
• Request data portability or deletion by contacting us (see Section 9).

7. Children’s Privacy

The App is not intended for users under 18. We do not knowingly collect data from children.

8. Changes to This Policy

Updates will be posted on this page and in the App. Continued use after changes constitutes acceptance.

9. Contact Us

For questions or requests, contact us at:
Email: [email protected]
Website: https://delportsfumigation.com